SHIPPING INFORMATION


SELECT YOUR COUNTRY:

 



COVID-19 UPDATE

SHIPPING: Due to global health events beyond our control, DHL, USPS, and FedEx are currently experiencing shipping delays. Your package may be held by the carrier for delivery at a later date while they work to keep safety top of mind. Please be sure to monitor your tracking details once your order has been shipped by our team, and reach out to the carrier for more details if your order is delayed.

RETURNS: Our returns window is set to 30 days, but please let us know if you require additional time due to COVID-19 constraints. To increase safety standards, received returns will be quarantined at our shipping facility for 3 days before they are processed. Please allow at least 6 business days for your return to be processed by our team. Refunds will appear back to the original payment within 7 business days depending on your bank's clearance times.  

INTERNATIONAL CUSTOMERS: We ask that all international customers take note of your own tracking information and receipt as we won't be able to track or monitor this for you. International return packages can take 4 weeks or more to reach our facility. Your return may delayed in getting back to us due to delays with international carriers.

Our customers and our team remain our top priority. We will continue to update our website if any additional delays are expected.



 

 

USA


Applies to 48 Contiguous States:

FREE 3-4 DAY SHIPPING when you spend over $50


We ship from Los Angeles, CA. Our 3-4 day shipping service arrives after 3 business days for west coast delivery, and 4 business days for east coast delivery. This includes an extra delivery day during COVID-19. This service will be delivered by USPS. 

Orders under $50: Flat rate charge of $6.99 for 3-4 Day Shipping.

For APO, FPO, DPO & PO Boxes: Please select 3-4 day shipping. 

2-DAY SHIPPING FEDEX - $5.99 when you spend over $50 (or $11.99)

The 2-Day shipping option is a FedEx 2 business day service. Please allow an extra day during Covid.   

OVERNIGHT SHIPPING FEDEX - $11.99 when you spend over $50 (or $16.99)

The Overnight shipping option is a FedEx overnight / next business day service if you order before 2PM PST. Please allow an extra day during Covid.   

Dispatch Time

We aim to have all orders shipped the same business day if placed before 2:00PM (Pacific time/California). 

Track Your Order


Once your order is packed and leaves our warehouse, you will receive an email with a tracking number.

 

USA - Hawaii & Alaska


FREE STANDARD SHIPPING (3-6 days) when you spend over $50

Orders under $50: Flat rate charge of $6.99 for standard shipping.

2 Business Day Shipping: Flat rate charge of $10.00

 

 

CANADA


FREE STANDARD SHIPPING (plus Duties/GST/Taxes paid at checkout) when you spend over $50 USD ($70 CAD)

Orders under $50 USD: Flat rate charge of $6.99 USD

Standard shipping: 3-5 business days

Express Shipping: 1-2 business days with flat rate charge of $10.00

Please note: Once your order is placed, we are not able to update shipping addresses on international orders.

 

 

UK


FREE STANDARD SHIPPING (plus Duties/GST/Taxes paid at checkout) when you spend over $50 USD (£40 GBP)


Orders under $50 USD: Flat rate charge of $6.99 USD

Standard shipping: 4-6 business days

Express Shipping: 2-3 business days with a flat rate charge of $12.00

 

 

EUROPE


Applies to Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, and Switzerland:

FREE STANDARD SHIPPING  (plus Duties/GST/Taxes paid at checkout) when you spend over $50 USD (€50 EUR)


Orders under $50 USD: Flat rate charge of $10.00 USD

Standard shipping: 4-6 business days

Express Shipping: 2-3 business days with a flat rate charge of $12.00

 

 

 

AUSTRALIA & NEW ZEALAND


Please note: For faster shipping, we recommend shopping on our AU store 

* Duties/GST/Taxes paid at checkout, nothing extra to pay at customs *

Standard Shipping: 4-6 days with a flat rate charge of $10.00

Express Shipping: 2-3 business days with a flat rate charge of $15.00

Customer is responsible for any import duties or taxes.

 

 

ASIA


Applies to China, Hong Kong, Japan, Singapore, and South Korea:

Please note: For faster shipping, we recommend shopping on our AU store 

* Duties/GST/Taxes paid at checkout, nothing extra to pay at customs *

Standard Shipping: 4-6 days with a flat rate charge of $10.00

Express Shipping: 2-3 business days with a flat rate charge of $15.00

Customer is responsible for any import duties or taxes.

 

 

ALL OTHER COUNTRIES


Standard Shipping: 5-12 days with a flat rate charge of $14.95

Express Shipping: 3-4 days with a flat rate charge of $24.95

* Duties/GST/Taxes paid at checkout, nothing extra to pay at customs *

Due to COVID-19 restrictions, we are not currently shipping to the following countries: Angola, Antigua & Barbuda, Aruba, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Bhutan, Bolivia, Botswana, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Côte d’Ivoire, Dominica, Dominican Republic, Ecuador, El Salvador, Eritrea, Fiji, French Guiana, French Polynesia, Gambia, Ghana, Gibraltar, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Haiti, Honduras, Iran, Iraq, Jamaica, Jordan, Kiribati, Kyrgyzstan, Laos, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritius, Mongolia, Nepal, Nicaragua, Norfolk Island, Panama, Papua New Guinea, Russia, Rwanda, Samoa, São Tomé & Príncipe, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Sudan, St. Kitts & Nevis, St. Lucia, St. Martin, Sudan, Suriname, Tajikistan, Tanzania, Timor-Leste, Tonga, Trinidad & Tobago, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, United States (1 of 62 states), Uzbekistan, Vanuatu, Venezuela, Wallis & Futuna, Western Sahara, Zimbabwe