SHIPPING INFORMATION


COVID-19 Update: Shipping & Returns

Please see our Princess Polly COVID-19 Message here: We are continuing to ship all orders and process returns without delay;  however, you may experience shipping delays with UPSWe will continue updating our website if any delays are expected. We have also extended our returns period to 90 days. Our customers and our team remain our top priority.

Select your country:

 

 

USA

 

Applies to 48 Contiguous States:

FREE 2-DAY SHIPPING when you spend over $50


Orders under $50: Flat rate charge of $6.99 for 2 Business Days Shipping

Next Day Shipping: Flat rate charge of $11.99

For APO, FPO, DPO & PO Boxes: Please select USPS Ground at checkout. 

Dispatch Time

We aim to have all orders shipped the same business day if placed before 2:00PM (Pacific time/California). 

Track Your Order


Once your order is packed and leaves our warehouse, you will receive an email with a tracking number.

 

USA - Hawaii & Alaska

 

FREE STANDARD SHIPPING (3-7 days) when you spend over $50

Orders under $50: Flat rate charge of $6.99 for standard shipping.

2 Business Day Shipping: Flat rate charge of $10.00

 

 

CANADA

 

FREE STANDARD SHIPPING when you spend over $50 USD ($70 CAD)


* Duties/GST/Taxes paid at checkout, nothing extra to pay at customs *

Orders under $50 USD: Flat rate charge of $6.99 USD

Standard shipping: 4-8 business days

Express Shipping: 2-3 business days with flat rate charge of $10.00

 

 

UK


FREE STANDARD SHIPPING when you spend over $50 USD (£40 GBP)


* Duties/VAT/Taxes paid at checkout, nothing extra to pay at customs *

Orders under $50 USD: Flat rate charge of $6.99 USD

Standard shipping: 6-10 business days

Express Shipping: 2-3 business days with a flat rate charge of $12.00

 

 

EUROPE


Applies to Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, and Switzerland:

FREE STANDARD SHIPPING when you spend over $50 USD (€50 EUR)


* Duties/VAT/Taxes paid at checkout, nothing extra to pay at customs *

Orders under $50 USD: Flat rate charge of $10.00 USD

Standard shipping: 6-12 business days

Express Shipping: 2-3 business days with a flat rate charge of $12.00

 


 

AUSTRALIA & NEW ZEALAND


Please note: For faster shipping, we recommend shopping on our AU store 

Standard Shipping: 6-12 days with a flat rate charge of $10.00

Express Shipping: 2-3 business days with a flat rate charge of $15.00

Customer is responsible for any import duties or taxes.

 

 

ASIA


Applies to China, Hong Kong, Japan, Singapore, and South Korea:

Please note: For faster shipping, we recommend shopping on our AU store 

Standard Shipping: 6-12 days with a flat rate charge of $10.00

Express Shipping: 2-3 business days with a flat rate charge of $15.00

Customer is responsible for any import duties or taxes.

 

 

ALL OTHER COUNTRIES


Standard Shipping: 6-12 days with a flat rate charge of $15.00

Customer is responsible for any customs or import charges.