POTENTIAL SHIPPING DELAYS

Please note: All orders placed after 11am Thursday, June 18, will be shipped Monday, June 22. 

Due to current global events, some orders are currently experiencing delivery delays with UPS and other carriers. 

You will receive a shipping confirmation with tracking once your order has shipped which you can then monitor with the carrier.

We thank you for your patience at this time.

 

SAFETY

The outbreak of COVID-19 has altered our daily lives in unprecedented ways.
We are doing everything we can to preserve the health and safety of our beloved customers and our dedicated staff.

In addition to creating work-from-home environments for our employees in our US office,
we have implemented elevated health standards at our US shipping facilities. 

To ensure we are available to our customers, our Customer Service & Social Media team is online as normal (remote of course!) to answer your requests.

RETURNS

Our returns window is set to 30 days, but please let us know if you require additional time due to COVID-19 constraints.

To increase safety standards, received returns will be quarantined at our shipping facility for 3 days before they are processed.
Please also allow at least 6 business days for your return to be processed by our team.
Refunds will appear back to the original payment within 7 business days depending on your bank's clearance times.


We will continue to update our website if anything changes, or if delays are expected.


Please stay safe and well, we are all in this together xx