The outbreak of COVID-19 has altered our daily lives in unprecedented ways. We are doing everything we can to preserve the health and safety of our beloved customers and our dedicated staff.

In addition to creating work-from-home environments for our employees in our Australian and US office, we have implemented elevated health standards at our shipping facilities.

We are continuing to ship all orders and process returns without delay. We have also extended our returns period to 90 days. We will update our website if anything changes, or if delays are expected.

Update as of March 24, 2020: Please note that you may experience shipping delays with UPS. Please be sure to monitor your tracking details once shipped.

To ensure we are available to our customers, our Customer Service & Social Media team is online as normal (remote of course!) to answer your requests.

Please stay safe and well, we are all in this together.